Mother Of Sea Moss Refund Policy

 At Mother of Seamoss, we are committed to providing high-quality Seamoss gel and drinks. We value our customers and want you to be completely satisfied with your purchase. Please review our refund policy below:
Refund Eligibility
1. Damaged or Defective Products • If your product arrives damaged or defective, please contact us within 24 hours of receiving your order. Send a photo of the damaged item to our customer service team at Info@motherofseamoss.com. • Once verified, we will provide a full refund or replacement at no additional cost.

 2. Quality Concerns • If you experience an issue with the quality of our product (e.g., unexpected spoilage or contamination), please reach out to us within 48 hours of receiving your order. Describe the issue and provide a photo to Info@motherofseamoss.com • Depending on the issue, we may offer a partial refund, store credit, or replacement. 

3. Personal Preferences • We do not offer refunds based on personal preferences, such as flavor, texture, or individual taste. Seamoss products can vary slightly due to natural ingredients, and we encourage customers to review product descriptions carefully before purchasing.
Non-Returnable Items
• Due to the perishable nature of our products, opened or partially consumed items are non-returnable. We are unable to resell food products for safety reasons, and we appreciate your understanding.
Time Limit
• All refund or replacement requests must be made within 48 hours of receiving your order. This ensures the freshness of the product and allows us to address any issues promptly.
Shipping Costs
• In cases of damaged or defective items, we will cover any additional shipping costs for replacements. • For partial refunds or store credit offered for quality concerns, shipping costs may not be covered.
For questions or to request a refund, please contact us at Info@motherofseamoss.com 
Thank you for choosing Mother of Seamoss – we’re dedicated to ensuring your satisfaction with every order purchased!